You've got questions. I have some answers.
These are some questions that clients have frequently asked. If
you have a question that you don't see listed below, please send
me a message or sign up for a free consultation now and I can
answer all your individual questions.
1. "What are your working days?"
Working days are Monday through Friday, excluding weekends and holidays in Germany and the Federal State of Berlin. I do offer rush service, though, for expedited and urgent requests.
2. "What is your quickest turnaround time?"
For projects of up to 2,500 words—no matter what level of editing—I offer a 24-hour (or less) turnaround time. Rush requests are one of my specialties, and I am happy to help you meet your deadline by offering the fastest turnaround time possible. Just email me (firstname.lastname@example.org) and let me know your needs.
3. "Do you offer a basic/light editing/proofreading service?"
No. There are plenty of editing services that offer this level of editing. My specialty is a higher editing level, specifically Developmental and Developmental Plus editing. Please read more about this level of editing here.
4. "Who decides the editing level: you or I?"
Unless you tell me otherwise, I will edit your manuscript as needed, which guarantees that your document is edited at the highest possible standard and presents your research in the best light. I understand, though, that some authors need to carefully watch their budgets, so you can also specify whether you want me to edit at the Developmental or Developmental Plus level.
6. "Can I submit projects separately and ‘bundle’ the total word count as one invoiced project?"
No. I price per submitted project because as soon as I receive a project I start editing. This means that the clock starts for each submitted project immediately so that I can return your manuscript to you on or before your deadline.
7. "How do you calculate word count?"
Word count is the number of words in the text, excluding the works-cited/reference list (which can also be formatted and edited on request), as calculated by the Microsoft Word word-count function. Word count also includes footnotes and end notes. You can request to have your tables and figures edited as well.
8. "Do your prices include references formatting?"
No. I can format in-text and reference list citations according to journal style guides for an additional €200 for documents up to 10,000 words and €300 for documents 10,001 words and over.
9. "Do you use a default style guide when editing?"
I use a combination of Chicago Manual of Style (CMOS) and APA. For authors that need or request it, I also use Oxford or specific journal styles.
10. "Do you edit in British and US English?"
Yes. Please specify the English style you would like when submitting.
11. "What are your business hours?"
Monday to Friday, 9:00 to 17:00, Central European Time. Any projects submitted after 12:00 or over the weekend will be considered as arriving on the next business day (for purposes of turnaround time).
12. "When does the turnaround time clock start?"
The turnaround time is calculated based on whether you submit before 12:00 or after 12:00 on business days. For documents submitted before 12:00 on business days, the submission day counts as one of the turnaround days. Documents submitted after 12:00 or over the weekend are counted as being submitted on the following business day.
For example, standard turnaround time for a 250-word document at the Developmental editing level is 4 business days. If you submit at 10:30 on Monday, the document will be returned on Thursday.
13. "How do your services add value for a researcher-writer?"
The level of editing and feedback you get from my work—either from Developmental editing or from live on-screen editing—is not the same as you would get from other editing services and writing coaches. It’s much higher. I read through and edit every text at least three times (sometimes up to five times). I invest an average of five minutes per word on each project, which is a level of service that I haven’t seen on the market. I never outsource, so I know every line of your text and can answer questions about why I made each change. I am your single point of contact and support throughout the editing and submission process. Considering that all of these services are included in the editing price, the value and service I offer to authors is incredibly high.
14. "What is so special about your rush service?"
The level of editing that I do (developmental editing) requires intense concentration and energy to give you the best possible edit. When you request a last-minute edit, you get the same level of editing as in projects with normal turnaround time. That level of editing requires an even greater level of attention to meet the same quality standards in a compressed time frame. Rush editing jobs also require me to rearrange and clear my schedule to accommodate your request. The speed of my turnaround time is one that I haven’t found anywhere else on the market, and I’m glad that I can offer 24-hour turnaround time or less on manuscripts of 2,500 words or less, and extremely fast turnaround time for all other word counts. I’m happy to help you meet your deadlines with the highest level of editing, and I think this advantage and benefit to you has a value.
15. "How do I pay?"
For new clients referred to me by existing clients, I invoice for the project after I return it to you, with payment expected within 15 days of receipt of the invoice. For new clients not referred by existing clients, I require payment in advance for project at the expected editing level and turnaround time, with an invoice or reimbursement—depending on the final editing level and costs—once the project has been completed and returned. If you would like to pay by other means, please contact me at email@example.com and we can make arrangements.
16. "But you don't have a PhD."
No, but that hasn't stopped me from helping my clients get published in top journals like Science and the Academy of Management Journal. I am a trained and experienced editor who believes that good writing is independent from good research, and the edits, changes, and comments you get from me will be based on whether you have clearly communicated your research to get journal editors and reviewers to publish or fund your research. Many competitors promise that their editors have PhDs, but I'm not convinced that a PhD guarantees good writing. I encourage you to question the business model of any competitor. Are their editors freelancers or contract workers who edit part-time to supplement their income? If so, I believe you are better served by a full-time editor who knows your work and is your single point of contact for all questions.
My job is to improve your writing, and I have edited hundreds of academic manuscripts and research proposals that have been published in top journals and funded by tier-one organizations. My clients have consistently come back to me to edit their work (some for more than10 years). If you have any doubts, I'd be happy to meet and talk with you online. Schedule a free 30-minute consultation today and let's talk.